Services

Full end-to-end IT for Australian SMBs

From sourcing your hardware to managing your cloud, securing your email, and preparing you for ISO 27001. We handle the whole stack so you don't have to manage five different vendors.

Microsoft 365

Full deployment, licensing, and ongoing maintenance

We manage the full Microsoft 365 lifecycle: from initial tenant setup and migration through to day-to-day administration, licence optimisation, and security hardening. You get a properly configured environment and an engineer who knows your setup.

What's included

  • Tenant setup, migration, and onboarding
  • Licence management and cost optimisation
  • Teams, SharePoint, and OneDrive
  • Exchange Online administration
  • Conditional Access and MFA enforcement
  • Monthly health reporting

Device Procurement & Deployment

Hardware sourced, configured, and ready to use

We source business-grade hardware at competitive prices and ship it to your door pre-configured. New starters get a machine enrolled in Intune, joined to your tenant, and ready to work from day one. No IT triage on the first morning.

What's included

  • Business laptop and desktop procurement
  • Windows Autopilot zero-touch deployment
  • Microsoft Intune enrolment and compliance
  • App deployment and configuration
  • Asset tracking and lifecycle management
  • Trade-in and secure device disposal

Cybersecurity

Enterprise-grade protection right-sized for SMBs

Cyber threats do not discriminate by business size. We deploy and manage Microsoft Defender alongside security baselines, vulnerability management, and regular posture reviews. Real protection, not just a checkbox.

What's included

  • Microsoft Defender for Business and Endpoint
  • Defender for Office 365 (anti-phishing, Safe Links)
  • Security baseline configuration
  • Threat and vulnerability management
  • Incident response support
  • Secure score improvement and reporting

Email Security

Stop impersonation, phishing, and spoofing

Email is the number one attack vector for Australian SMBs. We configure SPF, DKIM, and DMARC to stop attackers from sending email as your domain, and layer in anti-phishing, safe links, and safe attachments on top.

What's included

  • SPF, DKIM, and DMARC setup and enforcement
  • DMARC reporting and monitoring
  • Anti-phishing and anti-spoofing policies
  • Safe Links and Safe Attachments
  • Mail flow rule hardening
  • Executive impersonation protection

Managed IT Support

On-site and remote. Your team, without the overhead.

Flat-rate managed IT support means a predictable monthly cost and a real engineer who can come to your office when needed. We cover helpdesk, patching, monitoring, and vendor management so you can focus on running your business.

What's included

  • On-site and remote helpdesk support
  • Proactive monitoring and alerting
  • Windows and software patching
  • Vendor and ISP management
  • IT asset and warranty tracking
  • Monthly reporting and reviews

Managed Backup

Because ransomware is when you need it most

Microsoft 365 is not a backup. We implement automated, tested, offsite backup for your Microsoft 365 data, on-premise servers, and endpoints. Regular restore tests mean you know it works before disaster strikes.

What's included

  • Microsoft 365 backup (Exchange, SharePoint, Teams)
  • Server and endpoint backup
  • Offsite and cloud-to-cloud backup
  • Regular restore testing
  • Ransomware-resistant backup design
  • Retention policy management

ISO 27001 Preparation

Get certified. Skip the consultancy runaround.

ISO 27001 certification opens doors with enterprise clients and demonstrates a genuine commitment to security. We are not auditors, but we have done this before. We identify gaps, remediate technical controls, build the documentation, and get you ready for your audit.

What's included

  • Gap assessment against ISO 27001 Annex A
  • Risk register development
  • Policy and procedure documentation
  • Technical control implementation
  • Staff awareness training coordination
  • Pre-audit readiness review

Not sure where to start?

Start with a free security check. We'll identify the gaps and recommend a practical path forward.